Workflow automation

A workflow engine you can see

Automate bank operations on a visual canvas - stages, role gates, maker-checker approvals, decision tables and SLA timers. Versioned, auditable workflow automation for regulated banks in the GCC.

Draw the process. Ship it. Change it without a release.

Bank processes change constantly - new products, new rules, new regulators. When workflows are hard-coded, every change is a project and every exception is a manual work-around.

Wahid turns operations into configuration. You design a workflow on a canvas: stages, transitions, role gates, approval gates and decision gateways. It runs exactly as drawn, and every case follows it.

Workflows are versioned with full history and restore, so you can evolve a process safely and prove exactly which version ran on any case.

Capabilities

Everything you need to automate an operation

Visual workflow builder

Design stages and transitions on a canvas - no code. What you draw is what runs.

Role & approval gates

Maker-checker approvals and role gates with segregation of duties, enforced on every transition.

Decision tables

Route and score work with table-driven rules - inline conditions or full decision tables, all versioned.

SLA timers

Business-calendar SLA timers arm automatically and escalate before work breaches.

Versioning & restore

Draft, activate and roll back workflows with full history - prove which version ran on any case.

Auditable by design

Every transition seals into a tamper-evident log, so the process is always defensible.

Part of the Wahid platform

Workflow automation runs inside Wahid alongside case management, decisioning and a single integration layer - so an automated process can call your core systems and record everything it does.

Explore the Wahid platform
FAQ

Frequently asked questions

What is banking workflow automation?

Banking workflow automation replaces manual, hard-coded operational processes with a configurable workflow engine. Teams design a process once - stages, approvals, rules and SLAs - and every case runs it automatically, with a full audit trail.

Do we need developers to change a workflow?

No. Workflows are configured on a visual canvas, not written in code. Business and operations teams can design and version processes, so new use cases go live without a software release.

How does maker-checker approval work?

Approval gates enforce maker-checker with segregation of duties: the person who makes a change cannot approve it. Gates are part of the workflow definition and are recorded in the tamper-evident audit log.

Can workflows call our core banking systems?

Yes. Workflows run inside Wahid, which sits on one integration layer - so a step can call core banking, card or KYC systems over mTLS, with retries and circuit breakers, and record the result on the case.

Automate an operation end to end.

Bring a process you want to automate - we will map it live.